Returns & Exchanges

At Enchanted Lamps, we want your home to glow with satisfaction, which is why we offer a 30-day return window for all lighting fixtures in their original packaging. If your purchase doesn't perfectly illuminate your space, our hassle-free process ensures a smooth exchange or full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package with Care

  Place the lamp in its original box with all protective foam and accessories to ensure it arrives back at our warehouse safely.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned item, we will process your refund or ship your exchange within 5-7 business days.